Shipping
From Taiwan to your home...
We ship internationally and we have 3 options for you to receive your favorite tea in the comfort of your home. Check below which is the best way, it will depend on the area where you live.
EMS
Express Mail Service (EMS) with tracking code, check coverage here
Delivered within: 7 to 14 days*
Courrier
For countries that do not receive the option of EMS we use the best option available in courier companies
​
Delivered within 7 to 10 days*
National (Taiwan)
​Only in the territory of Taiwan, main island and surrounding areas
Delivered within 2 to 3 days
* Delivery times may vary depending on customs process of each country and the delivery service itself.
Refund policy
Yang Tea Taiwan offers a refund of the money paid for the products as long as the customer sends them to us in their original sealed packaging and in perfect condition.
​
The customer must notify Yang Tea Taiwan within no more than 15 days of receiving their order, giving clear reasons why they want to make the refund. This notification must be made to the email in the footer or through our chat.
​
After receiving Yang Tea Taiwan's response, the customer can return the product(s) to the address provided.
​
The cost of shipping must be incurred by the customer who makes the return.
Once we receive the products and verify that they are in perfect condition, Yang Tea Taiwan will proceed to refund 100% of the money paid for the returned products (does not include shipping or customs fees paid by the customer).